SR Global: World’s Largest Event Promoter’s Data Flow & Analytics Dilemma
In early 2016, SR Global posed a question: We have registrant and attendee data from our ‘Learning and Education’ events in multiple different systems, and multiple departments across the globe need to see and take action on that data; how do we first integrate our tech stack and eliminate data silos across teams? Then, how do we glean insights from that data?
Revenue Operations Intelligence is the answer…
Instead of IT having to do manual data pulls and uploads of that data into the various systems, business users should be able to automate that process. This provides time back during busy days and control of data, allowing for proper data hygiene. This has a direct impact on the business because it aﬀects its clients and a business’s greatest expense: its people.
SR Global’s Welcome Relief from Vertify
Then they found Vertify, the leading revenue operations intelligence platform for automating the connection of data and breaking down data barriers across teams. There was no need to involve IT in a process that the business users needed to own. And, Vertify made it easy to connect ﬁnance, sales, marketing, and services teams to receive the insights they needed without the addition of another system that they needed to tap into. Vertify’s annual subscrip-tion and quick time to value would allow them to reduce spend and increase productivity.
How Vertify Solved SR Global’s Dilemma
Working with Vertify, they ﬁrst connected their CRM (Salesforce), their ERP system (NetSuite), their Marketing Auto-mation System (Marketo), as well as a home grown system using CSV ﬁle extractions. The connection of these systems automated the ﬂow of accurate and mission-critical event registrant and attendee data across diﬀerent lines of business.
Before, sales operations teams were manually delivering reports to the fulﬁllment, accounting, and marketing teams once a week with help from IT. With Vertify, SR Global automated this process and were now delivering data in real-time. By implementing data automation with Vertify it has empowered them to now work with Vertify to better understand marketing’s impact on revenue by extending into Vertify’s RevOptics Analytics solution.
“After ﬁnding initial success with Vertify to integrate and better manage the data ﬂowing between our MAP and CRM, we are expanding into the future of revenue analytics with the evolution of their platform. We are excited about the evolution and investment in the Vertify platform.”Craig Thompson, Head of Business Analytics | SRGlobal
The Bottom Line for SR Global
Through the connection, visualization, and guaranteed delivery of this valuable data, all teams had up-to-date, accurate, clean data for their event registrants and attendees. In addition, their internal teams were able to regain hours back by eliminating the need for data extractions, cleaning, data transformation, and data uploading. Stay tuned for more information regarding the value that RevOptics Analytics is playing in the SR Global success story.