Outsourced sales providers are emerging as indispensable partners for companies striving to expand their market presence. The U.S. Outsourced Sales Services Market size was valued at $4,001.84 million in 2021 and is projected to reach $6,955.83 million by 2030, growing at a CAGR of 6.95% from 2023 to 2030. And, this does not take into account the growth in this segment globally. This market is steadily growing and with this growth comes the need to ensure data management success for both the outsourcing sales company and their clients.
To ensure not just success but sustained excellence in the go-to-market strategy, outsourced sales providers must pay careful attention to two critical pillars: revenue app integrations and data hygiene. Let’s delve into the significance of these twin imperatives and how they collectively contribute to a robust foundation for go-to-market success, benefiting both outsourced sales providers and their customers.
The Power of Integration: A Unified Ecosystem
Streamlining Workflows for Efficiency
In the complex and fast-paced world of sales, time is of the essence. Revenue app integrations play a pivotal role in streamlining workflows, allowing outsourced sales teams to operate with unmatched efficiency. Think about this for a second. Most outsourced sales organizations are working with 20-50 different companies at any given time, and these companies are likely all working across different markets and have very different ideal customer profiles. That can get complex very quickly.
By integrating tools such as CRM platforms, sales enablement, marketing automation, analytics, and communication tools, a unified ecosystem is created. This not only reduces the risk of errors resulting from manual data entry but also provides a seamless experience for sales teams, enabling them to focus on building relationships and closing deals rather than navigating between disparate systems. It creates efficiencies that enable scale as opposed to the struggle that comes without the benefits of data automation.
Realizing Data Synergy for Informed Decision-Making
Go-to-market success hinges on informed decision-making, and that requires real-time access to accurate data. Integrated revenue apps break down data silos, providing a holistic view of customer interactions, sales performance, and market trends. It is critical for outsourced sales teams to have a pulse on their rep performance week over week. In addition, they must be able to see what is working and what is not working for each client so that they can experiment and shift quickly to attack and win for the customer. Outsourced sales companies have 30-60 days to really show results so that their customers build confidence in their approach. Workflow automation is a key to that accelerated timeline for value creation.
Armed with this comprehensive data, outsourced sales providers can make strategic decisions, optimize their approach, and stay ahead of the competition. The ability to harness the power of analytics and reporting tools enhances the precision of go-to-market strategies, ensuring they align seamlessly with market dynamics.
Fostering Collaborative Client Partnerships
Integrated systems not only benefit internal operations but also enhance collaboration with clients. A shared ecosystem where both the outsourced sales provider and the client can access relevant data fosters transparency and trust. Clients can actively participate in the strategic decision-making process, track the progress of their sales initiatives, and gain insights into market dynamics. This collaborative approach not only strengthens the partnership but also positions outsourced sales providers as true extensions of their clients’ teams, working together towards common goals.
The Significance of Data Hygiene: A Prerequisite for Success
Data Cleanliness for Precision and Accuracy
While integrations offer a seamless flow of data, maintaining data hygiene is paramount. Clean and accurate data ensures that insights and decisions are based on reliable information. Outsourced sales providers must implement rigorous data hygiene practices, regularly cleansing databases and validating information. Much of this can and should be solved within a data automation and integration partnership, so keep that in mind.
This commitment to data cleanliness not only enhances the accuracy of client communications but also builds credibility, reinforcing the trust that clients place in their outsourced sales partners.
Security Measures for Confidentiality and Compliance
In an era where data breaches are a constant threat, ensuring the security of sensitive information is non-negotiable. Outsourced sales providers must prioritize data security and compliance, implementing robust measures to protect client and prospect data. Therefore, every partner that the outsourced sales provider works with must ensure the highest level of data confidentiality and compliance. Demonstrating a commitment to data security not only safeguards the reputation of outsourced sales providers but also reassures clients that their confidential information is handled with the utmost care.
Workflow Optimization for Consistent Quality
Hygiene extends beyond data to encompass the overall workflow. Establishing standardized processes and protocols ensures consistency in service delivery. From lead qualification to closing deals, maintaining a hygienic workflow minimizes errors, enhances productivity, and results in a consistently high level of service. This commitment to operational cleanliness is a key differentiator that sets successful outsourced sales providers apart in the competitive landscape.
Related: Enhancing Sales Performance and Reporting: How Vertify Connects SalesLoft and Power BI for Outsourced SDR Companies
A Real Life Example
An Outsourced Sales Provider, we’ll call them “XYZ Company”, faced the challenge of efficiently managing interactions with its extensive customer base of over 30 customers while gaining actionable insights from sales data. The lack of integration between their sales enablement platform, Salesloft, and analytical tools like Power BI hindered their ability to make data-driven decisions swiftly. The were able to run sequences to prospects across their customer base seamlessly thanks to the power of Salesloft, but reporting on both the success and failure of each sequence and outsourced sales reps activity was a black hole. This was a serious problem for XYZ Company. They needed to be able to report up, make agile shifts in approach, and also inform the client of their success clearly and completely. This black hole left their customers to draw conclusions based on feel, as opposed to making informed contractual and engagement decisions – not to mention actual forecasting decisions – based on data.
To address these challenges, XYZ Company turned to Vertify, a data integration and hygiene platform, to seamlessly connect Salesloft with Power BI. This integration aimed to create a unified ecosystem that would enhance operational efficiency, improve customer engagement, and provide real-time insights for informed decision-making.
Vertify facilitated a seamless integration between Salesloft and Power BI. The implementation took approximately 3 weeks to go live, and then an additional 2 weeks of testing to ensure seamless flow and trust. This integration allowed for automated data syncing, ensuring that all customer interactions, leads, and communication history were consistently updated in real-time.
With Vertify acting as the bridge, Power BI was integrated into the Salesloft environment as well. This enabled XYZ Company to harness the power of advanced analytics, visualize sales data, and generate comprehensive reports that could be readily shared across the organization and with their customers. The outcome was transparency and trust in the decisions they were making moving forward.
- Enhanced Operational Efficiency: The integration of Salesloft and Power BI through Vertify eliminated the need for manual data entry and reduced the risk of errors. Sales teams could now focus on high-value GTM activities, resulting in a significant boost in operational efficiency. In short, this meant more action benchmarked against actual outcomes.
- Improved Customer Engagement: The seamless synchronization of customer data empowered sales representatives with a 360-degree view of each customer. This comprehensive insight facilitated personalized communication, improved engagement, and strengthened customer relationships. Not only did the relationship between XYZ Company and their customers improve, but so did the relationship and customer experience between XYZ’s customers and their customers.
- Real-time Data Insights: The Power BI integration allowed XYZ Company to access real-time, interactive dashboards. These dashboards provided insights into key sales metrics, lead performance, and customer behavior. The company could now make data-driven decisions promptly, adapting its go-to-market strategy based on current market trends. They could use these insights to inform decisions that empowered their customers to win more business. And the C-Suite executives could now see, in real time, what was working and what was not which aided in their ability to forecast better.
- Scalable Go-to-Market Strategy: With the integrated solution in place, XYZ successfully rolled out its go-to-market strategy across all 30+ customers. This meant that every customer had its own instance of Salesloft flowing into an insights engine in real time. The streamlined processes, coupled with data-driven insights, enabled the company to scale its operations effectively without compromising the quality of customer interactions. And, XYZ is now ready for its next 30 customers.
- Cost Savings and ROI: The time saved through automated processes and the increased effectiveness of sales initiatives led to tangible cost savings for XYZ. The return on investment (ROI) became evident as the company witnessed improved sales performance and customer satisfaction. In fact, the Vertify solution paid for itself after just 2 months of use.
The Symbiosis of Integration and Data Hygiene: A Winning Combination
For outsourced sales providers, achieving go-to-market success is not a one-dimensional endeavor. It requires a holistic approach that combines the power of revenue app integrations with a steadfast commitment to hygiene. By embracing a unified ecosystem and upholding data cleanliness, outsourced sales providers can navigate the complexities of the sales landscape with agility and precision.
This dual approach not only enhances the efficiency of outsourced sales operations but also elevates the client experience, fostering long-term, mutually beneficial partnerships. As the business landscape continues to evolve, the symbiotic relationship between revenue app integrations and hygiene will be the cornerstone of sustained go-to-market success for outsourced sales providers and their discerning clientele.
Vertify offers a broad suite of automated data integration solutions, complete with data cleaning tools and automated multidirectional integration between platforms, including multiple CRM integrations at scale. Vertify is the system of record for revenue operations professionals across the globe. Get started today, and see Vertify in action!